SHIPPING & RETURNS:
- Orders will be shipped out within 5 business days, and will arrive 3-5 days after shipping depending on location. Rush packaging and shipping is available. FREE SHIPPING on all orders US order $50 and above.
- Cost of shipping for orders under $50 is $5.00
- Scrappy Hats will accept returns for items purchased directly from us within 14 days of delivery. Please email: firstname.lastname@example.org with your order number, and reason for return. If the return is for any reason other than an error on our part, you are responsible for return shipping costs. Please send tracking details for the shipment, and we will issue the refund or exchange as soon as those details are received.
- You must ship back in original packaging to ensure products remain in quality condition.
Sizing for first launch inventory is geared towards toddlers and younger kids-think ages 2-7. Circumference of the design is 48-52cm with varying size adjustments possible with each hat (either snap back, velcro, or buckle). Infant sizing and big kid stuff is in the works! Please send us a note if you have question on sizing, or recommendations on future sizing options.
Gentle machine wash cycle is okay, but spot cleaning is recommended. Use a toothbrush or face cloth with a water/dish soap mixture to lightly scrub out stains or affected areas using a circular motion. You can either hang to dry or place the hat over a ball or circular object if it is overly wet so that you can preserve shape and fit of the hat.